I had the good fortune of working with several high profile consultants in NYC while employed for an international banking conglomerate. I found Tracy’s ability, in her role as our consultant, every bit as impressive as the corporate consulting companies I worked with in NYC. Tracy’s turnaround plan for our hospital was spot-on in terms of priorities and recommended actions."

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The culture of our hospital has completely changed and I cannot begin to count the number of clients who have approached me, unsolicited, and stated how dramatically the clinic has improved from a customer relations perspective, over the last three years...the precise timing of when we initiated Management Resource Group's turnaround plan. Additionally, our COGS, labor, and overhead have all improved and we now rank as a well-managed practice."

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Happier staff, better medicine, happier clients, better financials...retaining Management Resource Group, from our perspective, should be an easy decision for any practice seeking the outcomes Tracy facilitated for our hospital."

– David Caddell, Hospital Director, Ann Arbor Animal Hospital (Ann Arbor, MI)

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Ms. Dowdy identified important areas that were being mismanaged or neglected. She directed the implementation of specific management strategies that brought productive order out of chaos. Her recommendations on hiring specific key individuals have made our organization more structurally sound where we can comfortably support revenue growth. Now we can enthusiastically plan for tomorrow instead of just struggling to just get through today. I can't thank her enough."

– Roy Gully, Gully Animal Hospital, Arlington, TX